User management
Managing users
You will have an initial admin account created for you by Apporto staff. You may create additional user accounts based on your identity management selections.
Use the following Help Center articles for more information:
https://www.apporto.com/help-center/viewing-users
https://www.apporto.com/help-center/adding-a-user-2
https://www.apporto.com/help-center/editing-a-user
Defining user groups
All users will be included in one or more groups. You may define a group to relate to school courses, organizational units, users who need access to the same list of applications, etc.
Use the following Help Center articles for more information:
https://www.apporto.com/help-center/managing-groups
https://www.apporto.com/help-center/creating-a-group
Configuring user roles
Apporto comes with predefined roles for end users, faculty members, and administrators. Custom roles may also be created, which apply to specific user groups and selected permissions.
Use the following Help Center articles for more information:
https://www.apporto.com/help-center/managing-roles
https://www.apporto.com/help-center/creating-a-role
Forgot password
If you are unable to sign in to the initial admin account, use the “forgot password” function to reset your credentials.
From the Apporto instance Sign In page, click on Forgot Password.
Enter the email address associated with the user account and click Send Password Reset Email.
Password reset instructions will be sent to the email address provided. Click on the reset link in the email.
You will be directed to the Reset Password page. Enter and submit your desired password.
Once you receive a confirmation message, you can sign in with your new password.